Account deletion request
AyudaYa users can request deletion of their account and supported AyudaYa data directly inside the app. If you cannot access the app, you can use this web resource to request the same deletion manually.
How to request deletion in the app
Open your profile/account area and choose Delete account and data. The app will ask for confirmation, send the deletion request to AyudaYa, remove supported AyudaYa data stored by the service, and clear account data from the device.
How to request deletion from the web
If you cannot access the app, use this public deletion resource and contact AyudaYa at ayudayabrag@gmail.com. Use the subject AyudaYa account deletion request.
Please include as many of the following details as you can:
- email address linked to the account, if used,
- AyudaYa local account ID, if known,
- profile name or company profile name,
- phone number used in listings or company profile, if relevant,
- any recent listing title that helps us identify the account.
Contact for deletion request
If you cannot access the app, you can request account deletion directly by sending an email to:
ayudayabrag@gmail.com
Please include "AyudaYa account deletion request" in the subject and provide the details listed above to help us identify your account.
What AyudaYa deletes
- supported user profile data stored by AyudaYa,
- company profile data tied to that account,
- listings and related marketplace content owned by that account,
- in-app message threads and messages tied to that account where supported by AyudaYa storage,
- local account data on the device after in-app confirmation.
Payment and checkout metadata may be retained where required for accounting, dispute handling, fraud prevention, or legal compliance.
Response time
AyudaYa will process deletion requests within the period required by applicable law. If more information is needed to identify the correct account, we may contact you using the details provided in your request.